Primary Support Engineer, PeopleSoft FSCM

Remote

Full Time

Experienced

Primary Support Engineer, PeopleSoft FSCM

We have an exciting opportunity for an experienced Primary Support Engineer, PeopleSoft FSCM professional to join our growing international Delivery Team!

About the role:

As a Primary Support Engineer, PeopleSoft FSCM, you will play a key role in ensuring the integrity, reliability, and performance of PeopleSoft applications for our clients. You’ll be responsible for troubleshooting, problem-solving, and providing expert support, ensuring prompt and effective solutions.

This is a fully remote position, offering flexibility in location anywhere within the United States.

What you’ll be doing:

As a Primary Support Engineer, PeopleSoft FSCM, you will:

Provide in-depth knowledge of PeopleSoft FSCM across multiple releases and industries
Provide PeopleSoft-specific configuration knowledge across releases and modules
Collaborate effectively with cross-functional teams of varying experience levels
Address problems of diverse scope where analysis of data requires evaluation of identifiable factors
Utilize good judgment in selecting methods and techniques for providing quality support to our clients
Take ownership of resolving customer issues in accordance with service level agreements (SLAs), balancing speed and quality
Act as a cross-functional team member to resolve cases

What we’re looking for:

To be successful in this role, you should have:

10+ years PeopleSoft FSCM (preferred)
Extensive technical and/or functional experience with PeopleSoft
Knowledge of localizations, architecture, implementation and key functionality within the PeopleSoft application
Excellent analytical and critical thinking skills
The ability to successfully engage in multiple initiatives concurrently
The ability to work on significant and unique issues where analysis of situations, data or requires an evaluation of the unknown and unfamiliar
A proactive, hands-on approach with a team-player mindset
Strong written and verbal communication skills
A self-starter mentality with a detail-oriented and results-driven work ethic

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

Screening Call – Initial conversation with our Talent Acquisition team
1st Interview – A technical interview with the hiring manager, an opportunity to showcase your expertise
2nd Interview – A chance to meet the broader team and finalize any outstanding discussions

Salary and Benefits:

We offer a competitive salary and a comprehensive benefits package, including:

Competitive Salary
Medical, Dental, and Vision coverage
401K retirement savings plan
Length of Service Awards, including additional annual leave, bonuses, and paid sabbaticals
Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
Employee Development – A personalized competency framework with training opportunities to advance your career
Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose

Join The Revolution and be part of a team that values expertise, collaboration, and innovation!

About Support Revolution:

Support Revolution believes that organisations are being held hostage by Oracle and SAP; paying too much for software support and maintenance and being forced into unwanted upgrades.

Our mission is to cut our customers’ Oracle and SAP maintenance costs in half, while providing a better quality of service and freeing them from the mandatory upgrade cycle. Our customers are then able to redeploy funds from maintenance to innovation - investing in their own future.

If you are ready to work with a high-growth organisation with a unique twist, come and join the revolution!

You can learn more about the company here.

Support Revolution does not receive or accept CVs sent by employment agencies, unless they are invited to do so by the Recruitment team. Any unsolicited CVs received will not be eligible for recruitment fees.

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What attracts you to working at Support Revolution?*

Why do you think you are suited to this vacancy?*

Please provide a link to your LinkedIn profile*

Do you speak any other language in addition to English? If so, please list them and rate your level of proficiency as Basic, Proficient or Fluent*

When would you be available to start?*

Do you have any planned holidays?*

What is your current and expected salary?*

Do you have the right to work in the US?*

Support Revolution is committed to fostering a diverse and inclusive workplace. As part of our Diversity & Inclusion efforts and to comply with federal regulations, we invite you to voluntarily self-identify if you have a disability. Providing this information is optional and will not impact your application or employment status.

Do you consider yourself to be disabled?

Support Revolution is committed to fair hiring practices. We consider applicants based on qualifications and experience. Answering this question will not automatically disqualify you from employment. Have you been convicted of a felony or misdemeanor (excluding minor traffic offenses) that has not been expunged or sealed?*

I declare that the information I have given is, to the best of my knowledge and belief, true and complete. I understand that if it is subsequently discovered that any statement is false or misleading, or that I have withheld relevant information, my application may be disqualified or, if I have already been appointed, I may be dismissed.

I understand that the information I have supplied will be processed by Support Revolution Limited in accordance with its Fair Processing Notice for the purposes of recruitment and selection*

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Primary Support Engineer, PeopleSoft FSCM

Apply for this position